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delivery information

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where does craYve’s deliver to?

We are based in the United Kingdom and deliver to mainland United Kingdom. 

We can deliver to Northern Ireland and the Channel Islands at an additional cost.

If you live outside the United Kingdom, please contact us at crayves@crayves.co.uk with details prior to purchasing and we will inform you of the appropriate delivery charges.


delivery costs

We now use an overnight courier company for all our deliveries.  The cost of packaging and delivery is £9.00.  This means we are guaranteed to deliver within two days of baking.

Deliveries to Northern Ireland and the Channel Islands are at an additional cost.  Please check before ordering.

please note, all deliveries require a signature upon receipt 


how long do deliveries take?

We bake for our mail order service every Wednesday for collection on Thursday's and delivery to our customers on Friday's.  In order to do this, we need to have all orders by 16h30 on Tuesday.  Please be aware that all orders received after Tuesday will be freshly baked the following Wednesday.

If this is not suitable, or your order is urgent, then please contact us before making your purchase.


how will parcel be delivered?

We use an overnight courier company for all our orders.

please note, all deliveries require a signature upon receipt 

If this is inconvenient, then please give us delivery instructions that we can pass onto the courier company.  For example: "leave with neighbour" or "leave parcel in shed", etc.

If possible, please give us your contact telephone number and the courier company can contact you directly.

 

need more help?
Should you require further information or have any other questions, then please email us at crayves@crayves.co.uk
, or telephone  +44 (0)20 7228 4411 between 09h00 and 17h00, Monday to Friday.

                    craYve's handmade organic foods